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Terms and Conditions

Welcome to MyLaptops. By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order.

If you do not agree with any part of these terms, please discontinue using our website.

General

These Terms & Conditions govern the use of the MyLaptops website and all purchases made through our online store.

We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of any revised terms.

Product Information

We strive to ensure that all product descriptions, specifications, pricing, and images are accurate.

However:

  • Product images may be for illustration purposes only.
  • Cosmetic appearance may vary, especially for refurbished products.
  • Specifications are subject to change without prior notice.
  • Minor differences that do not affect product performance may occur.

Pricing

All prices displayed on our website are in Malaysian Ringgit (MYR) unless otherwise stated.

While we make every effort to ensure pricing accuracy, MyLaptops reserves the right to correct pricing errors and cancel orders affected by incorrect pricing.

Orders

After placing an order, you will receive an order confirmation.

Receiving an order confirmation does not constitute final acceptance of your order.

MyLaptops reserves the right to:

  • Cancel any order
  • Refuse service
  • Limit product quantities
  • Verify customer information before processing

Payments

Orders must be paid in full before they are processed and shipped.

We use secure payment gateways to process online transactions.

If payment authorization fails, your order will not be processed until successful payment is received.

Shipping & Delivery

Delivery times provided on our website are estimates only.

While we make every effort to deliver orders promptly, MyLaptops is not responsible for delays caused by:

  • Courier service interruptions
  • Weather conditions
  • Public holidays
  • Customs or regulatory delays
  • Events beyond our reasonable control

Please refer to our Shipping Policy for complete details.

Warranty

Eligible products are covered under our Warranty Policy.

Warranty coverage varies depending on the product and warranty option selected.

Please refer to our dedicated Warranty Policy for complete information regarding warranty coverage, exclusions, and claim procedures.

Returns & Exchanges

Returns, refunds, and product exchanges are subject to our:

  • Return & Refund Policy
  • 14-Day Buy & Swap Policy

Customers should review these policies before making a purchase.

Customer Responsibilities

  • Customers are responsible for:
  • Providing accurate personal information
  • Providing a valid delivery address
  • Keeping proof of purchase
  • Following product usage guidelines
  • Backing up personal data before warranty service

Intellectual Property

All website content, including but not limited to:

  • Logos
  • Graphics
  • Product descriptions
  • Images
  • Text
  • Website design

is the property of MyLaptops or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, MyLaptops shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website
  • Purchase or use of our products
  • Service interruptions
  • Loss of data
  • Business interruption

Our total liability shall not exceed the purchase price of the product involved in the claim.

Privacy

Your privacy is important to us.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.

Any disputes arising from the use of this website or purchases made through MyLaptops shall be subject to the exclusive jurisdiction of the courts of Malaysia.

Changes to These Terms

MyLaptops reserves the right to revise these Terms & Conditions at any time.

Any updates will be published on this page, and continued use of our website after such changes indicates your acceptance of the revised terms.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

MyLaptops

Email: [email protected]

WhatsApp: +60 17-527 6319

We appreciate your trust in MyLaptops and are committed to providing a secure, transparent, and reliable shopping experience.

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